Corona Virus (Covid-19) - Operator Update
UPDATED 06/04/2020 09.44
Here are the latest updates from all ferry operators regarding Corona Virus (Covid-19) and sailings -
|DFDS Dover - Calais - Dunkerque||
||"Following unprecedented freight volume reductions on the short sea market, DFDS are forced to temporarily adjust our sailing schedule on the Calais / Dover route." DFDS Freight Read more
"We are pleased to advise our freight customers that DFDS remain operating with a full sailing schedule on or Dover <> Dunkerque/Calais services, which we hope supports you and your teams to continue with the flow of essential trade." Read more
"To support those undertaking essential travel at this difficult time, we will continue to provide a complimentary meal for all drivers, although bars, restaurants and shops for passengers on board will be closed until further notice. There are no changes to our sailing schedules and we will work hard to ensure that freight customers can undertake essential travel." DFDS Freight
"We, at DFDS have taken the step of reducing the maximum number of people allowed on each crossing by 50% on our Dover Calais, Dover Dunkirk and Newhaven Dieppe routes until at least the 6th April. However, I must emphasise that presently there are NO changes to our sailing schedules and from a freight perspective our freight capacity and service offerings remain are unchanged." DFDS Freight
"Various countries are currently introducing extensive measures to delay the spread of COVID-19 / Coronavirus. DFDS will naturally adapt to the recommendations and advice provided. However, the governments do not want to bring transportation to a halt. Therefore, we will continue operating our ferry routes." DFDS Freight Read more
|P&O Ferries Freight||
||"We wish to inform you that as from Saturday 4th April, both our Saturday sailings Europoort - Hull – Europoort will be cancelled until further notice." P&O Ferries Read more
"To reduce the risk of infections due to the Coronavirus, we are currently unable to accept paperwork, such as release notes, at our Gatehouses in all ports with immediate effect. All paperwork must be contained within the unit booked for shipment."
"Due to increased demand for unaccompanied traffic, from 23rd March 2020 until further notice our Larne – Cairnryan route will be running on a revised schedule." P&O Ferries Read more
"Teesport-Europoort service will permanently move from the Riverside terminal in Teesport to the main terminal."
"We wish to inform you that as from Saturday 21st March, we will cancel our Saturday Hull to Zeebrugge and Zeebrugge to Hull sailings until further notice. This is due to the current need to switch our vessels to freight only mode carrying unaccompanied units and freight self drive vehicles only. Please note we are able to offer space on our Zeebrugge-Tilbury and Zeebrugge -Teesport routes." P&O Ferries Freight
"Due to increased unaccompanied demand, we have revised our Larne Cairnryan timetable and will operate an amended sailing schedule until further notice. Effective from Monday 23 March 2020 until further notice." P&O Ferries Freight Read more
"Please be advised that we continue to operate our daily services for self-drive business between Hull-Europoort and Hull-Zeebrugge. We now guarantee single berth cabins on both routes, and have the capacity to meet your demand. All cabins, and living areas on-board our ships are hygienically cleaned, we are operating fresh air ventilation systems, and all food meets the highest hygiene standards. P&O Ferries will take care of your drivers." P&O Ferries Freight
P&O will no longer be taking any drivers on their 0300 sailing ex Liverpool and 1500 ex Dublin with immediate effect until further notice.
"To avoid any doubts we would like to confirm that our Freight routes are fully operational and will continue until any further notice." P&O Ferries Freight
"Tilbury - Zeebrugge - Our vessels on the Thames route each have 6 double berth cabins, allowing a maximum of 12 drivers. As a responsible shipping company, we have taken the decision to limit each cabin to sole occupancy. With immediate effect, the number of self-drive vehicles will be limited to 6 per sailing. Obviously, with circumstances changing rapidly, we will be closely monitoring the situation. We apologise for any inconvenience caused." P&O Ferries Freight
"Dublin <> Liverpool - In order to reduce the risk to our customers and crew, P&O Ferries have taken the decision to offer drivers single occupancy cabins only with immediate effect." P&O Ferries Freight
BOOK EUROTUNNEL FREIGHT
||"We have successfully tested a new combination of buses and other crew vehicles that will enable us to ensure correct social distancing during the transfer from truck cab to club-car and back." Eurotunnel Freight Read more
"Whilst our rolling stock capacity remains optimal, it is the rules of social distancing between drivers on the terminals which have impacted on our operations up until now. We have therefore taken certain additional measures in order to reduce this waiting time whilst maintaining maximum security for your drivers."
"You can be reassured that currently there are no travel restrictions in place between the UK and France and we continue to run our freight shuttles normally." Eurotunnel Freight Read more
|Eurotunnel VP (Vans on Passenger)
BOOK EUROTUNNEL VP
||"There are limited shops and cafes available in the UK terminal building. Our passenger shuttle services continue to operate but the shops and cafés in our terminal building in France have had to close due to new French regulations. There are no current restrictions by the authorities on travel from France to the UK." Eurotunnel|
||"Due to COVID-19, we shall introduce two new processes at the North Sea ports with immediate effect." Read more
"To ensure freight transport services on the route Rostock-Trelleborg, we will offer selected departures jointly with TT Line as of 27 March 2020. This joint operation ensures the frequency of departures as per the current timetable with up to three departures per day in each direction. This agreement is planned until preliminary 31 May 2020 with the option to extend."
"Hook of Holland/Europort - The only unaccompanied freight we ship at the moment are trailers. Unaccompanied lorries, vans or artics are not allowed during the corona crisis."
"Please kindly note that due to an imminent infection risk of COVID-19 we need to inform you that we are forced to cease the handling of import and export units without drivers on direction Trelleborg – Rostock v.v. until further notice."
"Today, Thursday 19 March the Stena Line Scandinavia AB board and Stena Line Group Management took the tough but necessary decision to permanently close the route between Oslo and Frederikshavn. This measure in response to the global COVID-19 that has had a substantial effect on Stena Line’s passenger operations."
"In Germany the route between Trelleborg and Sassnitz is suspended from now until estimated end of May. Stena Line reserves the right to extend the suspension depended on the spread of Covid-19 and official decree. FS Sassnitz is inlay-up in the Port of Mukran."
"Given the current situation and conditions on the North Sea, please be advised that we have decided to implement temperature measurement for freight drivers (accompanied cargo only) as of tomorrow 17th March."
"The restrictions do NOT apply to freight drivers and goods transportation. Despite of the situation and the challenges this gives us we are happy to inform you that we will keep the freight business running, which means that we give all our freight customers and your freight drivers top priority and do our outmost to ship all your driver accompanied and/or unaccompanied units." Stena Line
"Each year we perform 28,000 sailings where we connect Europe and connect people. On each of these sailings, caring for the safety and comfort of our guests is our top priority. Because of that, the situation with the COVID-19 has our full attention." Stena Line Read more
Alternative Routes -
||"To significantly reduce the risk of crew infection and cross contamination between travelling drivers we have decided to stop shipping any HGV drivers or any other passengers on our Irish Sea vessels with immediate effect.Our Irish Sea services will run as normal but will be restricted to the shipment of drop trailers and unaccompanied trade vehicles. Customers who normally move driver accompanied vehicles on our services can of course continue to move their traffic, albeit on an unaccompanied trailer only basis." Seatruck Ferries Read more|
||Due to Covid-19, sailings are currently operating on a First Come First Served basis at the ports for ESSENTIAL TRAVEL only. Bookings can be made as an Open Ticket and Customer Services will advise you of the process you need to follow at check in. If you are not travelling for essential purposes your request to travel may be refused by the operator. Read official press release|
||"As few people are crossing the Solent, except essential workers and freight, and to help restrict the spread of Covid-19 we will be operating a reduced 2 hourly timetable on our Portsmouth-Fishbourne car ferry service from 06.00 Tuesday, 7 April 2020."
"We have decided, following discussions with Isle of Wight Council, and in accord with other operators, to bring in a reduced timetable with fewer sailings during this emergency."
"At the start of this outbreak of coronavirus, we reviewed our systems and procedures to make sure we were following all official guidance from Public Health England and our regulators, the Maritime and Coastguard Agency (MCA). We installed more hand sanitisers at our ports and on our ships and emphasised the importance of good hygiene to everyone. This includes frequent hand washing, using tissues to catch coughs and sneezes and keeping your distance from others if you feel unwell." Wightlink Read more
||"During this current pandemic, Brittany Ferries continue to offer a freight only service in order to support the movement of vital goods. The following routes remain in operation :
"The reduced, or complete lack of in some cases, catering facilities on board has led to certain drivers expressing their dissatisfaction in a forceful and occasionally aggressive way. This type of behaviour will not be tolerated and those found to be disregarding this basic requirement will be excluded from travelling. My colleagues are going out of their way to continue to provide a service to freight customers during this unprecedented time. It is incumbent on us all to recognise the difficulties that are being faced at all levels and to ensure that services continue to operate as safely as possible." Read more
"In respect of refrigerated trailers being connected to the ship's electrical supply, there have been instances of drivers standing too close to the electrician performing this function. In order to ensure respect of social distances, drivers will be required to remain in their vehicle until such time as the connection process has finished."
"To help limit the further spread of Coronavirus, please be advised that all food outlets on board Brittany Ferries ships will be closed until further notice. We would therefore encourage freight drivers to bring any such supplies they require for the duration of the ferry crossing." Brittany Ferries
"The global coronavirus pandemic has forced us to consolidate some of our services. The measures we have taken are designed to ensure sufficient crew are available to operate as many services as possible, while responding to government advice for travellers visiting Ireland and Spain." Brittany Ferries Read more
||"Danish authorities have decided to close the Danish border for entry. The ban applies to all passengers during the period: From 12 noon on March 14 through April 13. The entry ban does NOT apply to the following groups:Freight and freight transport by truck, Danish citizens, Commuters with employment in Denmark, Other persons with strongly justified purpose." Scandlines Read more|
Alternative Routes -
||"Coronavirus – Storage of Import and Export Units on C.RO Ports terminals" Read more
"We have sent out a newsletter with new security measures concerning the restriction of handing over documentation at our gates due to the corona virus.
We understand that these measures can result in some problems for our customers. Therefore, we have been contacting the authorities and they did agree to provide the booking desk with a picture of the document, taken with a smart phone (only during corona virus crisis) for all gates of our own terminals ( C.Ro Terminals London/Killingholme/Rotterdam/Zeebrugge)."
"We strongly ask you to make sure that all documentation, which is required to allow shipment of your cargo units, are not being given physically by the drivers at the gate anymore. Please ensure to send us all documentation via email or as an attachment on our C-Web platform, as we need to stop the physical handover of documents with immediate effect." CLdN Read more
"Due to the evolution of the worldwide spread of the coronavirus, we have no other option than to take adequate security measures. Therefore, it has been decided not to allow any passengers/ self-drive units on board of our vessels until further notice. I hope you understand that health of our passengers, crew and terminal staff is our highest priority and count on your comprehension in this important matter." CLdN
|DFDS Seaways (North Sea)
Alternative Routes -
||"Further to previous notifications regarding the submission of completed and double signed Dangerous Good Notes (DGNs) before a units arrival to Immingham terminals, we now need to advise that we are no longer able to accept signed copies handed in from the hauliers and must request them in electronic format before acceptance onto quay."
"Due to the recent developments in connection with the Corona virus we unfortunately have to adjust our capacity until further notice. The delivery and pick up times for trailers will be unchanged (24/7)." Read more
"Due to the recent development with Covid 19 / Corona the Gothenburg Roro Terminal (GRT) will close its visit expedition at Port Entry from Thursday 26/3. Port Entry will still be available on mail and telephone at their regular opening hours and will help to resolve the situation that has arisen in the best possible way." Read more
"Please be advised that we are doing what we can to safeguard everyone who works for or has connection with DFDS. As such, the directive has been that we are limiting our accompanied bookings out of Immingham and Felixstowe." Read more
"Please be advised that due to the current situation surrounding COVID-19, we have had to take the decision to temporally suspend our Amsterdam - Newcastle v.v service as from 22nd March 2020." DFDS Seaways
"We have decided to stop bookings of accompanied units and any other passengers on our North Sea routes from Gothenburg to Ghent, Immingham or Zeebrugge with effect as of Monday March 16, 2020 and until further notice." DFDS Seaways Read more
||"Due to updated Government guidance you will now be asked prior to checking in if you have a new, continuous cough or a high temperature, if so travel will be refused." Northlink Ferries|
||"In light of the serious situation related to the COVID – 19 Virus, Fjord Line is doing everything in its power to help stop the spread of the virus and is therefore canceling all the sailings between Bergen- Stavanger and Hirtshals, and between Hirtshals and Langesund." Fjord Line Read more|
||"Due to the current COVID-19 situation we are cancelling the sailings of M/S Color Magic & M/S Color Fantasy from 14.03.20 to 26.03.20." Color Line Read more|
||"The stevedoring company Lübecker Hafengesellschaft (LHG) has just informed us that to minimise the face-to-face encounters the damage claim report process for incoming trailers on Skandinavienkai has been suspended for as long as the restrictions are in force." Finnlines Read more
"Updated schedule for Germany-Finland-Denmark ro-ro service for 23 March 2020 - 10 May 2020."
"There are no plans to cancel any departures. Both the landside and seaside processes are ready to be modified according to the instructions and guidelines provided by health and other authorities." Finnlines Read more
||"Due to the current situation and concerns about the corona virus (covid-19), Viking Line will cancel temporary the sailing between Helsinki (Finland) and Stockholm (Sweden) starting from Wednesday the 18th of March until the 13th of April 2020." Viking Line Read more
"We are currently clarifying the situation of the Helsinki–Tallinn v.v. sailings taking into account travel restrictions to Estonia, as the route is important for freight transportation. The cargo traffic continues, no restrictions for the trucks and lorries, except the sick drivers. We will provide more information as this situations changes." Viking Line
||"Tallink Grupp reroutes vessels Baltic Princess and Galaxy to temporarily operate on the Turku-Kapellskär route from 19 March 2020 to provide cargo transport between Finland and Sweden." Tallink Silja Stockholm – Turku cancelled to facilitate this change.
"Due to the closure of borders across Europe and a number of travel restrictions in place between countries, Tallink Grupp will start operating its vessel Star temporarily between Estonia and Germany from Thursday, 19 March 2020 to ensure transportation of goods between Estonia and western Europe." Tallink Silja
"Tallink will make changes in the timetable on Tallinn-Helsinki route starting from Wednesday 18 March 2020. Star will depart from Helsinki on Wed 18.3.2020 at 07:30, arrive in Tallinn at 09:30, and thereafter the vessel's departures are cancelled until further notice." Tallink Silja
"Tallink Grupp will suspend operations of its Tallinn-Helsinki route vessel Silja Europa from Tuesday, 17 March 2020 due to the ongoing coronavirus situation and new measures adopted by the Estonian government regarding border control, entering into force from 17 March 2020." Tallink Silja Read more
"We have taken all ferries out of service on TAL-STO and RIG-STO until further notice. On Fin-Est line, Silja Europa will be out of traffic from tomorrow, but Star, Megastar and Seawind are in traffic as per usual schedule, until further notice." Tallink Silja
||"In connection with the epidemic of the "COVID-19" coronavirus and the decision of the Port of Ystad, Polferries suspends all transports of vehicles without drivers until further notice. The above decision does not apply to the carriage of semi-trailers only, which will be operated in the normal manner. "
"All drivers travelling with Polferries should have a filled in copy of this Cargo Stowage and Securing Declaration document on them."
"The Polish state has asked us for all passengers to fill out a driver health form. This is to facilitate the fight in the spread of the coronavirus. In Ystad, it will be left to us at the terminal upon check-in, while in Gdansk, the border police, customs or equivalent authority will receive this form filled in by the passengers upon departure from the boat." Polferries Read more
|DFDS Seaways (Scandinavia)||
||"Klaipeda – Copenhagen : During this COVID virus we are not accepting drivers on board. Unless your cargo is live stock or IMO." DFDS Seaways Read more
"In order to minimize any health risk to our crew and passengers on board our ships and in our terminals, as control and prevention measure we kindly ask all freight drivers to fill out cargo + health declaration." Read more
New check-in procedure in Klaipeda.
"Following the introduction of new Danish and Norwegian government measures and restrictions intended to delay the spread of COVID-19 virus, we regret to inform you that we will temporarily suspend sailings on our Copenhagen-Oslo route." DFDS Read more
||"Condor regrets to advise you that due to the ongoing Government advice on restricted passenger travel to and from the Channel Islands, France and the UK, all passenger sailings are being cancelled from 27th March up to and including 30 April. We are sorry for the inconvenience this will cause." Read more
"Condor Ferries is currently only operating unaccompanied freight on Commodore Goodwill and Commodore Clipper. This is to safeguard a sterile environment and protect our crew of the lifeline service. Unaccompanied traffic can be carried on both vessels and should be booked in the normal way. Currently, our High Speed sailings from both Poole and St. Malo are suspended until further notice."
"On Tuesday 17 March, the States of Guernsey issued new requirements. Anyone travelling to the Bailiwick of Guernsey from anywhere in the world, including the UK and Jersey will have to self-isolate for 14 days. With effect from 00.01 on Thursday 19 March 2020."
"With the position on Covid-19 escalating daily, Condor ferries has taken the difficult decision to halt the practice of carrying accompanied freight drivers on the two conventional ferries between its four ports of operation." Condor Ferries Read more
|Isle of Man Steam Packet||
||"The Isle of Man is to close its borders to non-residents from 9am on Monday 23 March 2020 to help contain the spread of COVID-19 coronavirus. This measure is based on clinical advice.
Only people resident in the Isle of Man will be able to enter the Island, with checks being made at the air and sea ports.
The only exceptions to this rule will be a small number of people who may be vital to keeping the Island running or to the protection of life. These people will require prior clearance from the Chief Secretary and will be subjected to a careful set of infection control protocols while they are on the Island." Isle of Man Government Read more
||"Due to temporary changes of the rules concerning border crossings, No tourists are accepted in Poland. Any second driver must be a part of the vehicle crew, and employed as a driver."
"Due to the progressive epidemic of coronavirus, for the sake of health and safety of port employees and your drivers we suspend all transports of cars and trucks without driver until further notice. The above decision does not apply to the carriage of semi-trailers which will be operated in the normal manner."
"In connection with epidemic of the coronavirus, our company has taken a number of actions to prevent its spread, but we are not able to guarantee your drivers on all ferries single cabins. Of course, we try to allocate them as far as possible and the availability of places." Unity Line Read more
||"Due to the extraordinary circumstances occurred because of the COVID-19 outbreak, the Italian authorities require from all passengers travelling to/from the Italian ports to fill in and sign self-declaration forms for Ancona and Bari and Venice routes" Superfast Ferries Read more|
|Grandi Navi Veloci (GNV)||
||Ferries are sailing as usual. GNV encourages drivers to check their temperatures before boarding the ship and upon arrival.|
|Grimaldi Lines (and Minoan Lines)||
||"The connections with Sardinia will be further enhanced through the restoration of the Civitavecchia - Olbia lines and Civitavecchia - Cagliari." Grimaldi Lines Read more
"Drivers must sign a Driver Health Form (also available at check-in) stating that they do not have any symptoms. They hope to start checking driver temperatures before departure."All passengers and drivers must fill in and deliver to the local Italian Police, during their embarkation/disembarkation process, at Ancona port." Grimaldi Lines Read more
|Moby / Tirrenia||
||Ferries sailing as usual.|
||Ferries are sailing as usual. Ancona - Durres has been suspended for passengers. Freight drivers ARE allowed on the crossing.|
||Ferries sailing as usual. There are a few cancellations due Corsica Ferries issues, but nothing major. Authorities may carry out checks.|
||Drivers will need to sign a self-certification form at check-in. Italian drivers may be quarantined. Drivers of other nationalities will probably be checked for symptoms.|
||"Communication from the EU Commission, allowing drivers transporting goods across the EU, under guidance, to ensure a continuous flow of goods. We suggest you print out and make sure you give a printed copy of this to all your drivers in each truck, to present to different authorities, at ports or borders." Virtu Ferries Read more
"During the current restrictions on travelling, please note that until further notice, our catamaran between Malta and Pozzallo in Sicily, shall be operating as normal, carrying commercially registered vehicles (commercial vans, trucks and trailers) loaded with freight/cargo. This only valid and applicable to drivers booked with return ticket on the same vessel (in our case the catamaran), not necessarily same day. The authorities are not allowing ONE WAY tickets into Malta. Even if you would then eventually return to Sicily with another different one way ticket on another vessel, we are not authorized to load drivers without return ticket." Virtu Ferries Freight Manager
For more information, follow us or contact our customer service team.